Share Link Download Setting
When I change the share link for downloading a file to off and press update, I get an error message.

D.L. Watson about 16 hours ago
π Bugs
Share Link Download Setting
When I change the share link for downloading a file to off and press update, I get an error message.

D.L. Watson about 16 hours ago
π Bugs
Be able to brand all email communication
Despite having brand set up in the settings, client receives a fairly generic, spammy-looking email. Not sure if this is a bug or it needs to be a feature request. But this doesn't look or feel professional. Also, it appears to not handle abbreviated names well.

D.L. Watson about 18 hours ago
π‘ Feature Request
Be able to brand all email communication
Despite having brand set up in the settings, client receives a fairly generic, spammy-looking email. Not sure if this is a bug or it needs to be a feature request. But this doesn't look or feel professional. Also, it appears to not handle abbreviated names well.

D.L. Watson about 18 hours ago
π‘ Feature Request
Set a form for a board
I'd like the ability to assign a single default request form to a taskboard, without requiring the taskboard to first be created through a service. This is especially useful when migrating a client or supporting clients on custom plans. Currently, when they click New Task, they're presented with every available form. If a client only uses the taskboard for one type of request. For example, real estate video editing, I should be able to configure the board so that clicking New Task opens that specific form automatically.

D.L. Watson 4 days ago
π‘ Feature Request
Set a form for a board
I'd like the ability to assign a single default request form to a taskboard, without requiring the taskboard to first be created through a service. This is especially useful when migrating a client or supporting clients on custom plans. Currently, when they click New Task, they're presented with every available form. If a client only uses the taskboard for one type of request. For example, real estate video editing, I should be able to configure the board so that clicking New Task opens that specific form automatically.

D.L. Watson 4 days ago
π‘ Feature Request
In Progress
Deposit on Invoices
I'm requesting the ability to add a deposit to invoices, with the option to set a specific number, or a %. There should be a due date for that second payment, and the board should indicate it's approaching payment.

D.L. Watson 6 days ago
π‘ Feature Request
In Progress
Deposit on Invoices
I'm requesting the ability to add a deposit to invoices, with the option to set a specific number, or a %. There should be a due date for that second payment, and the board should indicate it's approaching payment.

D.L. Watson 6 days ago
π‘ Feature Request
In Progress
Custom Credit Tracking
I'd like the ability to manually add a credit track to a board, and then when a card is set, add a value to the card, and it deducts that value from the boards set balance. Case in point, I have a client who purchased 64 credits, and each credit is worth $450. When he requests a new task, the scope of work determines how many credits. Because forms have no logic to handle this, it would be great to provide a comment on the card after it's created and eventually, show him what his current balance is. It would be great if the function had the ability to name the unit, the value per unit, and how many units there is. Bonus if you could make it track a ledge of when new credit units are added or deducted.

D.L. Watson 6 days ago
π‘ Feature Request
In Progress
Custom Credit Tracking
I'd like the ability to manually add a credit track to a board, and then when a card is set, add a value to the card, and it deducts that value from the boards set balance. Case in point, I have a client who purchased 64 credits, and each credit is worth $450. When he requests a new task, the scope of work determines how many credits. Because forms have no logic to handle this, it would be great to provide a comment on the card after it's created and eventually, show him what his current balance is. It would be great if the function had the ability to name the unit, the value per unit, and how many units there is. Bonus if you could make it track a ledge of when new credit units are added or deducted.

D.L. Watson 6 days ago
π‘ Feature Request
MCP Link Expired & Daily Claude Re-authentication Issue
The customer reports an issue with the MCP. The provided link, https://mcp.usequeue.com/mcp, which previously worked, now displays an "expired" message. Additionally, the customer states that every time they log into their "claude code," they receive an error message that forces them to re-authenticate daily. They believe the API link/server connection expires after approximately one day, leading to this persistent re-authentication requirement, which they consider abnormal for an MCP.

Klayton Silva about 1 month ago
π Bugs
MCP Link Expired & Daily Claude Re-authentication Issue
The customer reports an issue with the MCP. The provided link, https://mcp.usequeue.com/mcp, which previously worked, now displays an "expired" message. Additionally, the customer states that every time they log into their "claude code," they receive an error message that forces them to re-authenticate daily. They believe the API link/server connection expires after approximately one day, leading to this persistent re-authentication requirement, which they consider abnormal for an MCP.

Klayton Silva about 1 month ago
π Bugs
Workspace > Requests > In Queue & Number of Tasks over 30 causes issues
When having items In Queue column, and there are more than the amount visible, for example 20 of 32 β The cards are not visible, even if sorting is set that they SHOULD show. When clicking at the bottom of the column βLoad More Tasksβ they will appear but the card will crash once opened and any change is attempted. It would be nice if there was no limitation to the cards in Queue or if there is, the cards do not crash or stay invisible when sorting. Here is a loom video showing the issues: https://www.loom.com/share/0ced8dd030124450ac8079139cffdcb3

Steve about 1 month ago
π‘ Feature Request
Workspace > Requests > In Queue & Number of Tasks over 30 causes issues
When having items In Queue column, and there are more than the amount visible, for example 20 of 32 β The cards are not visible, even if sorting is set that they SHOULD show. When clicking at the bottom of the column βLoad More Tasksβ they will appear but the card will crash once opened and any change is attempted. It would be nice if there was no limitation to the cards in Queue or if there is, the cards do not crash or stay invisible when sorting. Here is a loom video showing the issues: https://www.loom.com/share/0ced8dd030124450ac8079139cffdcb3

Steve about 1 month ago
π‘ Feature Request
Completed
Unable to delete uploaded file: Missing dropdown/files tab options
Customer inquired about deleting an uploaded file. After being advised to use a dropdown or the files tab, the customer reported that they do not see a dropdown and the files are not present in the files tab as expected. A video link was provided by the customer.

Megan about 1 month ago
π‘ Feature Request
Completed
Unable to delete uploaded file: Missing dropdown/files tab options
Customer inquired about deleting an uploaded file. After being advised to use a dropdown or the files tab, the customer reported that they do not see a dropdown and the files are not present in the files tab as expected. A video link was provided by the customer.

Megan about 1 month ago
π‘ Feature Request
Completed
Dark Mode Scrollbar Blends in Task Comments
The customer has submitted a development request regarding the scrollbar in the comments section of a task when the application is in dark mode. The customer reports that the scrollbar currently blends in too much with the background, making it difficult to distinguish. They are requesting that the scrollbar be changed to a different color in dark mode to improve visibility.

Megan about 1 month ago
π‘ Feature Request
Completed
Dark Mode Scrollbar Blends in Task Comments
The customer has submitted a development request regarding the scrollbar in the comments section of a task when the application is in dark mode. The customer reports that the scrollbar currently blends in too much with the background, making it difficult to distinguish. They are requesting that the scrollbar be changed to a different color in dark mode to improve visibility.

Megan about 1 month ago
π‘ Feature Request
Client subscription days not updating correctly
The customer reports that a client's subscription days are not decreasing as expected in Queue. The client, identified as 'deeleeo', initially had 26 days and was paused. The customer unpaused the client, fulfilled a request, and then paused again. Despite these actions, the client's day count remained at 26. The customer further clarified that after unpausing, the day count briefly decreased by 1, but then reverted to 26 upon re-pausing on the same day. The client was then left unpaused overnight, but the day count remained at 26. The customer expects the client 'deeleeo' to have 25 days, but it is currently stuck at 26. The issue appears to be related to the system not accurately deducting days after unpausing and activity, potentially due to rounding.

Adrian Taropa about 2 months ago
π Bugs
Client subscription days not updating correctly
The customer reports that a client's subscription days are not decreasing as expected in Queue. The client, identified as 'deeleeo', initially had 26 days and was paused. The customer unpaused the client, fulfilled a request, and then paused again. Despite these actions, the client's day count remained at 26. The customer further clarified that after unpausing, the day count briefly decreased by 1, but then reverted to 26 upon re-pausing on the same day. The client was then left unpaused overnight, but the day count remained at 26. The customer expects the client 'deeleeo' to have 25 days, but it is currently stuck at 26. The issue appears to be related to the system not accurately deducting days after unpausing and activity, potentially due to rounding.

Adrian Taropa about 2 months ago
π Bugs
Completed
Team Roles & Permissions
For the Team Roles permission control, it would be helpful to hide the CRM list from certain roles. We have team members who only need access to specific client details. This part already exists - great. However, they have access to the CRM tab listing out all of our clientβs namesβ¦not great.

MINE 2 months ago
π‘ Feature Request
Completed
Team Roles & Permissions
For the Team Roles permission control, it would be helpful to hide the CRM list from certain roles. We have team members who only need access to specific client details. This part already exists - great. However, they have access to the CRM tab listing out all of our clientβs namesβ¦not great.

MINE 2 months ago
π‘ Feature Request
Completed
Chat bubble appearing on whitelabeled invoice page
Customer reports that a chat bubble is unexpectedly displaying on their whitelabeled invoice page. This is causing confusion for their clients. The issue has been acknowledged by an admin and flagged for resolution.

Tony Choi 3 months ago
π Bugs
Completed
Chat bubble appearing on whitelabeled invoice page
Customer reports that a chat bubble is unexpectedly displaying on their whitelabeled invoice page. This is causing confusion for their clients. The issue has been acknowledged by an admin and flagged for resolution.

Tony Choi 3 months ago
π Bugs
Support
Iβve been trying to contact support but I am not getting any response. Itβs been more than a day.

Admin - CustomEditing.com 3 months ago
π Bugs
Support
Iβve been trying to contact support but I am not getting any response. Itβs been more than a day.

Admin - CustomEditing.com 3 months ago
π Bugs