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Client subscription days not updating correctly

The customer reports that a client's subscription days are not decreasing as expected in Queue. The client, identified as 'deeleeo', initially had 26 days and was paused. The customer unpaused the client, fulfilled a request, and then paused again. Despite these actions, the client's day count remained at 26. The customer further clarified that after unpausing, the day count briefly decreased by 1, but then reverted to 26 upon re-pausing on the same day. The client was then left unpaused overnight, but the day count remained at 26. The customer expects the client 'deeleeo' to have 25 days, but it is currently stuck at 26. The issue appears to be related to the system not accurately deducting days after unpausing and activity, potentially due to rounding.

Adrian Taropa 1 day ago

🐞 Bugs

Credits not merging due to pricing tier limitations

Customer reports that credits are not merging into a single item. This occurs because the credits originate from different services, a setup necessitated by varying pricing tiers and associated credit amounts. The current system does not support different credit amounts for different pricing tiers within the same service. The customer suggests implementing a feature to link credit types to services/add-ons or to allow individual credits per pricing strategy. Admin acknowledges the suggestion's merit and will investigate feasibility.

Jules Dupont about 2 months ago

💡 Feature Request

Completed

Tasks API - deadline not updated

Raised this issue in the chat interface on 27th March, but, I haven’t heard back. Raising this here as an API defect. Hi, could you help me with the correct date format to be sent for updating a task deadline? I have tried several approaches, but, the Due Date doesn't get updated. Below are the API requests being attempted. 1. Query param — ISO 8601 with time (unencoded colons) curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11T17:00:00Z" 2. Query param — ISO 8601 with URL-encoded colons curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11T17%3A00%3A00Z" 3. Query param — date only curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11" 4. Query param — MM/DD/YYYY format curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=04%2F11%2F2026"

Samith 3 months ago

🐞 Bugs

Completed

Lock Request Limits for in progress tasks so the client can't change it depending on their service subscription.

I have 3 subscription tiers, each allowing a limit of “active tasks”. I want to let the client add as many tasks as needed to the queue which is fine, but limit the amount of tasks allowed in the “in progress” section depending on what plan they are subscribed to (1, 5, unlimited in my case). I could create a board template for each scenario, but I want to lock the ability to change request limits on the client side.

Greydon Ginter 5 months ago

2

💡 Feature Request