Checkout Paragraph Rendering Issue
The service descriptions formatting is not properly applying paragraph spacing. This makes things a bit hard to read and unprofessional looking.
No Notifications
I'm not receiving notifications of new comments, invoice payments, or anything that I haven't yet noticed that's been updated across the portal.
Analytics Not Reporting Income
I've had a few invoices paid and analytics is showing $0 in total revenue
Remove Pressing "Return" to Send Inbox Email
Pressing "Return" automatically sends an email. This should not be the default as it's not instinctual to have to press Shift+Return to add a line break for paragraph formatting. Case in point, I started an email with "Hi, JJ" pressed enter to do a paragraph break, and the email was sent.
Dropbox File Upload Broken
When attempting to upload via Dropbox, I get redirected to Dropbox with an error.
Share Link Download Setting
When I change the share link for downloading a file to off and press update, I get an error message.
MCP Link Expired & Daily Claude Re-authentication Issue
The customer reports an issue with the MCP. The provided link, https://mcp.usequeue.com/mcp, which previously worked, now displays an "expired" message. Additionally, the customer states that every time they log into their "claude code," they receive an error message that forces them to re-authenticate daily. They believe the API link/server connection expires after approximately one day, leading to this persistent re-authentication requirement, which they consider abnormal for an MCP.
Client subscription days not updating correctly
The customer reports that a client's subscription days are not decreasing as expected in Queue. The client, identified as 'deeleeo', initially had 26 days and was paused. The customer unpaused the client, fulfilled a request, and then paused again. Despite these actions, the client's day count remained at 26. The customer further clarified that after unpausing, the day count briefly decreased by 1, but then reverted to 26 upon re-pausing on the same day. The client was then left unpaused overnight, but the day count remained at 26. The customer expects the client 'deeleeo' to have 25 days, but it is currently stuck at 26. The issue appears to be related to the system not accurately deducting days after unpausing and activity, potentially due to rounding.
Chat bubble appearing on whitelabeled invoice page
Customer reports that a chat bubble is unexpectedly displaying on their whitelabeled invoice page. This is causing confusion for their clients. The issue has been acknowledged by an admin and flagged for resolution.
Support
I’ve been trying to contact support but I am not getting any response. It’s been more than a day.
Mobile App: Account tagging and rich text formatting (line breaks) not working
Customer reports that when sending messages via the mobile application, account tagging functionality is not working. Additionally, rich text formatting, specifically line breaks, is not being retained in messages sent from the mobile app.
Tasks API - deadline not updated
Raised this issue in the chat interface on 27th March, but, I haven’t heard back. Raising this here as an API defect. Hi, could you help me with the correct date format to be sent for updating a task deadline? I have tried several approaches, but, the Due Date doesn't get updated. Below are the API requests being attempted. 1. Query param — ISO 8601 with time (unencoded colons) curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11T17:00:00Z" 2. Query param — ISO 8601 with URL-encoded colons curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11T17%3A00%3A00Z" 3. Query param — date only curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11" 4. Query param — MM/DD/YYYY format curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=04%2F11%2F2026"
Hitting tab on custom form has weird behavior
hitting tab to go from one field to another on custom form brings up the editing options to edit field, and moves the form out of the overlay area… https://www.loom.com/share/75aebd472e614b0eaea33a2a69ac77fb
Live websites
There has been a bug for an extended period that prevents live websites from being seen correctly. I hope this can be resolved soon 🙏🏻🙌🏼
Task forms do not work if you assign to a plan
I was just having a play around and found that the task forms features does not work if you assign to a plan, I if assign to universal then only this one form shows for all new tasks for all plans, which also seems like bug.
if client replies to comments via email, their email signature is shown in the comment
see title unsure, if there’s an easy way to filter out the signature, but it makes the comments really cluttered.