Skip to main content

Video playback lagging

Bugs

Video review playbacks are extremely laggy. Had reported this happening in with my clients in India and Australia, but in US it was working fine.
For 2 weeks now, I have clients from US (Indianapolis & Virginia) reporting in the same video lagging experience, even on 1 GbPS internet connection.

Anyone else experiencing this?

Sharing a screengrab of what I mean here:

https://simpleandco.vmaker.com/record/IJI9Dd5bb1Twuqij?a=1740649471547

Posted by Supraket Meshram ·
Status: Completed1 comment

Comments1

  • Support Staff

    Team•

    Apr 18, 2025

    We’ve found the issue related to this bug. The reason is due to a high bitrate. Please lower your bitrate and this should resolve any lagging issues.

    Thank you.