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Review Tool Buggy

Bugs

A client of mine has notified me that they are having issues reviewing:

  1. Can leave comments in some areas but not others.

  2. Often able to type one word

  3. Must save and edit comments to enter more words.

  4. Sometimes doesn’t allow any text input at all.

  5. Has been happening since last week.

This feature is a huge and vital part of my workflow. For now, I will go back to using Filestage until the review tool is more stable.

Posted by Olivia ·
Status: In Progress3 comments

Comments3

  • Frank

    •

    Apr 21, 2025

    Adding to this:

    The "Live Website" feature under Files > New > Live website doesn't support URL parameters.

    In CRO / AB testing development, test preview links often have URL parameters, and it's not possible to add these links on Queue.

  • Support Staff

    Team•

    Feb 10, 2025

    @Olivia Hi olivia, can you send the link to the file through the Intercom live chat from your workspace so we can take a deeper look into it. I’m assuming it’s for PDFs?

    • Olivia

      •

      Feb 10, 2025

      Yes, PDF. I found Image files harder to work with.