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Video review lagging

Video review playbacks are extremely laggy. Had reported this happening in with my clients in India and Australia, but in US it was working fine.
For 2 weeks now, I have clients from US (Indianapolis & Virginia) reporting in the same video lagging experience, even on 1 GbPS internet connection.

Anyone else experiencing this?

Sharing a screengrab of what I mean here:

https://simpleandco.vmaker.com/record/IJI9Dd5bb1Twuqij?a=1740649471547

Status: Completed2 comments

Comments2

  • Support Staff

    Team•

    Apr 18, 2025

    @Supraket Meshram
    We’ve found the issue related to this bug. The reason is due to a high bitrate. Please lower your bitrate and this should resolve any lagging issues.

    Thank you.

  • Supraket Meshram

    •

    Feb 27, 2025

    How do I delete this post as this appeared under Feature request and not Bug? Have created another post to reflect under the bug.