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Chat Widget

Feature Request

I've installed the chat widget on my website. What's next? Does it just forward chats to my email? Is there any possibility of having an AI agent that scans my website content and can be helpful for visitors? Microsoft had a demo of that nature at their latest developers' conference.

Posted by DLKR ·
Status: Completed2 comments

Comments2

  • Support Staff

    Team•

    Jun 10, 2024

    Sorry, we do not have an AI agent or have any plans to add one to the chat widget. We believe that customer support should be done by a human because that's the best experience for clients, so we have no plans on adding to the chat widget.

    We do however plan on adding an AI agent to the taskboard, but not the chat support.

    Chat messages will appear on your Queue account on your Inbox page.

    • DLKR

      •

      Jun 11, 2024

      Fair enough. How about a brief set of simple templates for people without optimal writing skills?